Terms of service

These Terms of Service govern access to and use of fitgx.shop, including purchases made through the website.

By accessing the website, browsing products, creating an account, or submitting an order, you agree to these Terms of Service to the extent permitted by applicable law.

1. General Conditions

fitgx.shop provides an online ecommerce service through which customers can browse and purchase available products.

We may update the website, product selection, functionality, or services from time to time.

We reserve the right to refuse or cancel transactions where reasonably necessary for legitimate reasons such as suspected fraud, payment failure, unlawful activity, pricing errors, stock unavailability, or misuse of the website, subject to applicable consumer law.

2. Eligibility

By submitting an order, you represent that you have legal capacity to enter into the transaction or are acting with appropriate authorisation.

You must provide accurate and complete information when placing an order.

3. Products

We make reasonable efforts to describe products accurately.

Product photographs are provided for illustrative purposes. Colours and appearance may vary because of screen displays, lighting, photography, production differences, or other reasonable factors.

Nothing in this section removes your rights if a product is materially different from its description or otherwise fails to satisfy an applicable consumer guarantee.

4. Product Availability

Products are subject to availability.

Adding a product to a cart does not necessarily reserve the product.

If a product becomes unavailable after an order has been submitted, we may contact you and provide an appropriate remedy, including a refund for the unavailable item.

5. Prices

Prices are displayed on fitgx.shop and may change before an order is accepted.

We may correct genuine typographical, technical, or obvious pricing errors where legally permitted.

Where we identify a material pricing error before fulfilment, we may contact the customer to explain the error and provide available options.

6. Orders

Submitting an order constitutes an offer to purchase products subject to these Terms.

Receipt of an automated order confirmation does not prevent fitgx.shop from conducting reasonable payment, availability, security, or fraud checks.

An order may be rejected or cancelled where permitted by law.

7. Payment

Customers must use a payment method accepted at checkout.

By submitting payment details, you represent that you are authorised to use the selected payment method.

Orders may be delayed or cancelled if payment cannot be authorised or if legitimate fraud-prevention checks identify a significant concern.

8. Shipping

fitgx.shop offers free standard shipping on all orders.

The estimated delivery timeframe is 15–20 days from successful order confirmation.

Shipping estimates may be affected by circumstances outside our reasonable control.

More detailed provisions are contained in our Shipping Policy.

9. Delivery Information

Customers are responsible for providing accurate delivery information.

If you discover an address error, contact:

info@fitgx.shop

as soon as possible.

We cannot guarantee that an address can be changed after fulfilment has commenced.

10. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy and applicable law.

Any voluntary return conditions operate in addition to statutory consumer rights.

11. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any guarantee, right, remedy, condition, or warranty that cannot lawfully be excluded.

Australian consumers automatically receive consumer guarantees when applicable, and businesses must not mislead customers about those rights.

If there is an inconsistency between these Terms and a mandatory provision of Australian Consumer Law, the mandatory law prevails to the extent of the inconsistency.

12. Accounts

Certain features may permit account creation.

You are responsible for maintaining the confidentiality of account credentials and for activity conducted through your account, except to the extent responsibility cannot legally be imposed on you.

Notify us promptly if you suspect unauthorised account access.

13. Acceptable Use

You must not use fitgx.shop:

• for unlawful purposes;
• to commit fraud;
• to submit false payment information;
• to impersonate another person;
• to transmit malware or malicious code;
• to interfere with website security;
• to scrape or harvest information unlawfully;
• to violate intellectual property rights;
• to attempt unauthorised access to systems;
• to interfere with other users; or
• to engage in conduct prohibited by applicable law.

14. Intellectual Property

Unless otherwise stated, website content provided by fitgx.shop, including store branding, text, layout, graphics, design elements, and original website material, is owned by or licensed to fitgx.shop and is protected by applicable intellectual property laws.

You may access website content for legitimate personal shopping purposes.

You may not reproduce, commercially exploit, republish, distribute, or modify protected material without permission or other lawful authority.

15. Third-Party Services

Our store may depend on third-party services including Shopify, payment processors, shipping providers, analytics services, and other technology providers.

Use of third-party services may also be subject to their terms and policies.

fitgx.shop is not responsible for independent third-party conduct except where responsibility cannot legally be excluded.

16. Third-Party Links

Links to external websites may be provided for convenience.

A link does not necessarily constitute endorsement.

We are not responsible for third-party website content, security, products, or privacy practices except where applicable law provides otherwise.

17. Promotions and Discount Codes

Promotions and discount codes may be subject to additional conditions displayed when offered.

Unless otherwise stated:

• promotions cannot be exchanged for cash;
• discount codes may have expiry dates;
• promotions may be limited to eligible products;
• discount codes may not be combinable; and
• fraudulent or unauthorised use may result in cancellation.

Promotional terms do not limit statutory consumer rights.

18. Errors and Omissions

Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to descriptions, prices, availability, promotions, or other store information.

We may correct genuine errors where reasonably necessary and legally permitted.

If a correction materially affects an accepted order, we will deal with the affected customer fairly and consistently with applicable law.

19. Website Availability

We aim to maintain reliable access to fitgx.shop but do not guarantee uninterrupted availability.

The website may occasionally be unavailable because of maintenance, hosting problems, technical failures, security events, or circumstances beyond reasonable control.

20. Security

You must not attempt to bypass security measures, gain unauthorised access, probe vulnerabilities, overload systems, or disrupt the operation of fitgx.shop.

Suspected unlawful activity may be reported to relevant service providers or authorities where appropriate.

21. Disclaimer

To the maximum extent permitted by law, information on fitgx.shop is provided for general shopping purposes and may be updated without notice.

Any disclaimer in these Terms applies only to the extent legally permitted.

Nothing in these Terms excludes consumer guarantees or other statutory protections that cannot legally be excluded.

22. Limitation of Liability

To the maximum extent permitted by law, fitgx.shop will not be liable for indirect, incidental, special, or consequential loss arising solely from circumstances for which liability can lawfully be excluded.

This clause does not exclude or restrict liability where doing so would be unlawful, including liability arising from mandatory consumer protections.

23. Indemnity

To the extent permitted by law, you agree to be responsible for losses reasonably resulting from your unlawful use of the website, fraud, intentional misconduct, or material breach of these Terms.

This provision will not apply where doing so would be unfair, unlawful, or inconsistent with mandatory consumer protections.

24. Suspension or Termination

We may restrict access to fitgx.shop where reasonably necessary because of fraud, security threats, unlawful activity, abuse, or serious violation of these Terms.

Termination does not remove rights and obligations that arose before termination.

25. Privacy

Personal information is handled in accordance with our Privacy Policy and applicable law.

26. Governing Law

These Terms are governed by applicable laws of Australia and, where relevant, the laws of the Australian state or territory having lawful jurisdiction over the transaction or dispute.

Nothing in this clause deprives a consumer of mandatory rights available under applicable law.

27. Severability

If a provision of these Terms is determined to be unlawful, invalid, or unenforceable, it will be interpreted or severed to the minimum extent necessary, and the remaining provisions will continue to operate.

28. No Waiver

A failure by fitgx.shop to immediately enforce a provision does not necessarily constitute a waiver of that provision or any legal right.

29. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and other applicable store policies, form the terms governing use of our website and purchases to the extent permitted by law.

30. Changes to These Terms

We may update these Terms from time to time.

Changes will be published on fitgx.shop.

Changes will not retrospectively remove rights that have already arisen under an existing transaction or applicable law.

31. Contact

Questions regarding these Terms may be directed to:

fitgx.shop
Email: info@fitgx.shop